F.A.Q.

You get to chose how you earn Silver, if you have just a bit of time, you can chose to earn quick silver, if you have a few minutes you can chose to earn more by interacting with longer messages and surveys.

You can earn unlimited silver and how much you earn is up to you. Here are a few ways you can earn silver:

1 Ad = 5 to 100 Silver credits
1 Quick Questionnaire = 5 to 100 Silver Credits
1 Activity Award = 100 to 1,000 Silver Credits
1 Completed Survey = 100 to 5,000 Silver Credits

Yes, the app will inform you how much silver you have used, how much you have left, as well as what our recommendation is for you based on prior history.

Yes and yes. CellLNUVO is different we want you to earn as much silver as possible by participating in our surveys and interacting with our sponsors. You keep what you earn and use that silver for whatever you want.

Yes.

No, however the more information you provide over time the more personalized the surveys and advertisements become.

No.

If you bought a CellNUVO phone it probably has our app pre-loaded. If you brought your own phone or bought one from your carrier or retailer you can download the CellNUVO app. Downloading and installing the app is easy!

Android app: From your mobile device, simply launch the Google Play app, and search for "CellNUVO". You can also go to this link https://cellnuvo.com/android

That depends on whether you access the app while using the cellular network or on Wi-Fi. If you use the app while you're on a cellular data connection, then any data received by the app will be counted towards your plan limit (if you have one). However, since Wi-Fi data is not counted toward your monthly data usage, there are no additional data usage charges to use the CellNUVO app while connected to a Wi-Fi network.

You should use Wi-Fi as much as possible when using the app.

All data retrieved from the app is sent using a secured connection between the app and CellNUVO's servers.

If you experience any trouble while using the CellNUVO app, please tell us. Be sure to include important details such as the type of phone you're using, Android or iOS version, and any information to help us reproduce, troubleshoot and solve the problem you're experiencing.

When you first access the CellNUVO app, you'll be asked to enter your email and create a password. You will not need to log in unless you wipe your data or reinstall the app.

You can use your silver to pay for your cell bill and soon many other bills too. You can use Silver to buy a new phone and any items in the store that you access through the CellNUVO app. We are constantly working to bring new items to the store, however if you want to use your Silver to pay for something and it is not in the store, please let us know and we will look into adding your suggestion in our store.

Yes! If you send your friends your referral code you will automatically earn 10% of all the Silver they earn each month.

No, you can refer as many friends as you like and you will receive 10% as long as they continue to earn Silver. However we have the right to shut down and exclude anyone who we feel is abusing the program and they will not receive the Silver.