This Privacy Policy describes the types of information Nuvo, LLC (“Nuvo”) collects from and about you when you visit our website, cellnuvo.com (“Site”), use our mobile application (the “App”).  The Site and App are collectively referred to as the “Services.” This Privacy Policy also explains how Nuvo may use and disclose such information, as well as your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy, and agree to the Nuvo Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.

1. INFORMATION WE COLLECT

Information You Provide

Nuvo collects personal information from you when you choose to share it with us. This may include when you use our Services, register or create an online account with or through the Services, purchase products or services, request information from us, sign up for newsletters or our email list, use our service, enter into sweepstakes or other promotion, fill out a survey, request customer support, or otherwise communicate with or contact us. The personal information we collect may include, but is not limited to, your name, address, email address, telephone or mobile number, date of birth, gender, and answers to survey questions.

If you send someone else a communication from the Services, such as sending an invitation to a friend, the information you provide (e.g., name, e-mail address) will be used to facilitate the communication and will not be used for any other marketing purpose, unless such person registers with us or becomes a customer, we obtain consent from such person, or we explicitly say otherwise at the point of collection.

Information Automatically Collected

We may use a variety of technologies such as web beacons, pixel tags, or other technologies to collect certain information about visitors to, and users of, our Services and interactions with our emails and mobile advertisements, and to allow Nuvo to keep track of analytics and certain statistical information Nuvo.

For example, we may automatically collect certain non-personal information from you, including but not limited to your browser type, device type, operating system, unique device identifier of any of your computer(s) or device(s), software version, Internet Protocol (“IP”) address, geolocation, phone model, phone operating system, the domain name from which you accessed the Services, and customer proprietary network information (“CPNI”). We also may collect information about your use of the Services, including the date and time you visit the Services, the areas or pages of the Services that you visit, the amount of time you spend viewing or using the Services, the number of times you return to the Services, other click-stream or site usage data, emails that you open, forward or click-through to our Services, and other sites that you may visit.

Third Party Service Providers. We may use third party service providers to support our Services. Some of these service providers may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, or HTML5 cookies to receive, collect, and store information.

Third Party Analytic Technologies. We may use third parties’ analytics and tracking tools to better understand who is using the Services, how people are using the Services, how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across the Internet. These tools may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, HTML5 cookies, or other technologies to collect and store non-personal information. They may also combine information they collect from your interaction with the Services with information they collect from other sources. We do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.

Information Collected From Other Sources

We may acquire information from other trusted sources to update or supplement the information that you provide or that we collect automatically (such as information to validate or update your address or other demographic and lifestyle information). We may use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services or other offers that may be of interest to you, and for internal business analysis or other business purposes.

Combination of Information

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Services, as well as information collected offline, across other computers or devices that you may use, and from third party sources.

2. INFORMATION USE

Nuvo may use the information we collect from and about you for any of the following purposes:

Additionally, if you use the Services to connect with third party services you authorize us to use information from and about you, on your behalf, to interact with these third party services based on your requests.

3. INFORMATION WE SHARE

Except as provided in this Privacy Policy, we will not disclose, sell, or rent any of your personal information to any third parties without your consent. We may share the information we collect from and about you in the following ways:

4. YOUR CHOICES AND OPT-OUTS

Tracking Options and California Do Not Track Disclosures

Our system may not respond to Do Not Track requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising. To understand your choices for receiving more relevant advertising or to manage your settings, please review the information below:

Opt Out Preferences

We provide our customers with the opportunity to update their information or opt-out of having their information used for purposes not directly related to placement, processing, fulfillment, or delivery of a product order or servicing of your product. To opt-out of marketing communications, you may:

Access to Your Information

If you wish to verify, correct, or update any of your personal information, you may visit the “Account Page” on the Site or App to sign into your account, or otherwise contact us at the address or e-mail in the “Contact Us” section below. If you choose to deactivate your account, we may still retain certain information for analytical purposes and recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements, and as dictated by constraints related to the security, integrity and operation of our Site.

5. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request, please contact us at privacy@cellnuvo.com. You must put the statement “Your California Privacy Rights” in the subject field and include your Nuvo account number in the request. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Non-affiliated third parties are independent from Nuvo and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.

6. THIRD-PARTY CONTENT, LINKS, AND PLUG-INS

The Services may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites.

The Services may also offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter Follow button, or receive other information from the social media sites. Similarly, if you have previously provided personal information to a third-party operating a plug-in on this Site, then such third-party may recognize you on this Site. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.

7. PUBLIC FORUMS

Any information you may disclose on our Services, in blogs, on message boards, in chat rooms, or on other public areas on the Services or other third-party websites that this Services may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.

8. CHILDREN’S PRIVACY

Protecting children’s privacy is important to us. We do not direct the Services to, nor do we knowingly collect any personal information from, children under the age of thirteen. If Nuvo learns that a child under the age of thirteen has provided personally identifiable information to the Services, it will use reasonable efforts to remove such information from its files.

9. DATA SECURITY

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

10. DATA STORAGE

Your personal information may be stored on servers in the United States and is subject to the laws of the United States, where the data protection and other laws may differ from those of other countries. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.

11. REVISIONS TO THIS PRIVACY POLICY

We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on the Services. Your continued use of the Services following the posting of changes to these terms means you accept these changes. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

12. HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy or the practices described herein, you may contact us at info@cellnuvo.com or by mail to:

Nuvo LLC
209 W Jackson Blvd, Suite 602, Chicago IL 60606
Attention: Privacy Coordinator