We are in the process of upgrading the platform for your service. What this means is you will have access to a better overall network experience with more choices and higher quality service throughout. That's right, CellNUVO subscribers will now have access to the best GSM network in America as well as the top CDMA networks.
This has been a long time coming, and we are excited to be taking this next step with you. During this process there may be some minor service interruptions, but we are working to minimize those.
During this transition, you will still be able to earn Silver as you normally would. Do not worry, even if there is a temporary delay in updating your balance the Silver will not be lost and will be updated when connected to the new server. Of course you can always email our support team firstname.lastname@example.org if you need help with anything. Please include the following info in your email:
Your Cell Number:
Account number in the app settings:
Your Email Address:
An exciting part of this journey for our team is that we will finally be launching our iPhone app.
I am beyond thankful for the outpouring of support from our community, we are looking forward to providing you new and better service for years to come.